Privacy Policy

Last updated: September 29, 2025

Wonder Christian Counseling, PLLC ("we," "us," or "our") is committed to protecting the privacy of visitors to our website, wonderchristiancounseling.com (the "Site"). This Privacy Policy explains how we collect, use, store, and protect your personal information. By using this Site, you consent to the practices described in this policy.

Note: This policy is intended to comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the Texas Medical Records Privacy Act, and applicable federal and state privacy laws.

1. Information We Collect

We may collect the following types of information from users of our Site:

A. Non-Personal Information (Automatically Collected)

IP address

Browser type

Device type

Pages visited and time spent

Referring website

This data is collected automatically through cookies or analytics tools (e.g., Google Analytics) and is used to improve website performance.

B. Personal Information (User-Submitted)

If you submit a form, request an appointment, or contact us via the Site, we may collect:

Full name

Email address

Phone number

Reason for inquiry or other messages

We do not collect Protected Health Information (PHI) through the website unless you submit it voluntarily via a secure form or HIPAA-compliant platform.

2. Use of Information

We may use your information for the following purposes:

To respond to your inquiries

To schedule or confirm appointments

To improve website functionality and user experience

To comply with legal obligations

We will never sell, rent, or trade your personal information to third parties.

3. HIPAA Compliance

If you become a client, any health-related information you provide will be protected under HIPAA. We maintain physical, technical, and administrative safeguards to protect the confidentiality, integrity, and availability of PHI as required by federal law.

Communications initiated through this website may not be secure, and you are encouraged to avoid submitting sensitive health information unless via a HIPAA-compliant portal.

4. Use of Cookies

Our Site may use cookies or similar tracking technologies to enhance your experience. You can control cookies through your browser settings.

5. Third-Party Services

We may use third-party services to operate our website, such as:

Hosting providers

Analytics providers

HIPAA-compliant form or scheduling tools (e.g., SimplePractice, TherapyNotes, JotForm HIPAA, etc.)

These providers are bound by contracts to safeguard any data they process on our behalf.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purpose for which it was collected or as required by law.

7. Your Rights (Texas and Federal Law)

As a Texas resident and/or therapy client, you may have the right to:

Request access to your personal or health information

Request correction of inaccurate data

Request restrictions on how your data is used or disclosed

File a complaint if you believe your rights under HIPAA have been violated

To make any of these requests, contact us using the details below.

8. Data Security

We implement reasonable security measures to protect your personal data. However, no method of transmission over the internet is completely secure. Submitting personal information through this Site is done at your own risk.

9. Children’s Privacy

This Site is not intended for children under 18. We do not knowingly collect personal information from children without verifiable parental consent.

10. Links to Other Sites

Our Site may contain links to external websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Wonder Christian Counseling, PLLC

23501 Cinco Ranch Blvd Ste H120-127

Katy, TX

Email: amanda@wonderchristianco.com

Phone: 832.789.3447

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR).

Notice to Consumers – Texas Mental Health Services

In accordance with Texas law (House Bill 4224 and Section 181.105 of the Texas Health and Safety Code), the following information is provided to help consumers understand their rights and available resources.

Requesting Your Health Care Records

You have the right to request a copy of your mental health records.

To request your records, please submit a written request to your treating clinician or to the practice directly. Requests may be made via email, secure client portal, or in writing. Records will be provided in accordance with Texas law and applicable privacy regulations.

If you have questions about accessing your records, please contact our office for assistance.

Contacting the Texas Behavioral Health Executive Council (BHEC)

The Texas Behavioral Health Executive Council regulates licensed mental health professionals in Texas.

If you have questions about licensure or professional standards, you may contact BHEC directly:

Texas Behavioral Health Executive Council – Contact Us

George H.W. Bush State Office Building

1801 Congress Ave., Ste. 7.300

Austin, Texas 78701

Investigations & Complaints: Call 1-800-821-3205 for more information

https://bhec.texas.gov/contact-us/

Filing a Consumer Complaint

If you wish to file a consumer complaint regarding mental health services, you may do so with the Texas Office of the Attorney General:

Office of the Attorney General – Consumer Protection

https://www.texasattorneygeneral.gov/consumer-protection